Julie Owen is the Director of Client Services, leveraging over 25 years of experience in customer service, patient care, healthcare administration, and staffing.
At TekWissen, Julie oversees a diverse portfolio of over 100 Client relationships across industries such as Healthcare, Information Technology and Engineering. Her experience is key in the supervision of the service delivery team, ensuring responsive communication, resolving complex issues, safeguarding exemplary client delivery. Julie also leads comprehensive training programs for new delivery specialists and provides ongoing support for other teams and departments.
Prior to joining TekWissen, she held pivotal roles including Director of Operations at Right at Home-Dayton, Sales & Retention Manager at Time Warner Cable, and Client Services Manager at GE Consumer Finance. As an ASA Certified Health Care Staffing Professional, Julie specializes in program development and administration within healthcare settings, focusing on healthcare staffing, compliance, and process improvement. Julie’s leadership is characterized by her commitment to enhancing productivity, efficiency, and client satisfaction through strategic initiatives and team collaboration.